The Court Theatre (charity no. CC11114) ("The Court") is an independent and full theatre production house which offers Education Programmes relating to live theatre. It manages its own ticketing services as well as provides ticketing services, including the sale and distribution of tickets as an agent for venues, promoters or persons responsible for holding similar programmes.

Please read these Terms and Conditions carefully before making a booking for an Education programme. By making a payment for a Court theatre Education Programme, you agree to be bound by these Terms and Conditions.

These Terms and Conditions relate both to the payment of a booking and attendance in a programme. These Terms and Conditions apply to both the original purchaser and the attendee. All references to “you” include you and/or all other parents and/or guardians (as applicable) of a prospective student or students.

The Court’s Privacy Policy prohibits it from sharing to a third party the contact information of any persons purchasing tickets, products or services.

The Court complies with the guarantees in the Consumer Guarantees Act 1993 (CGA).

 1. Variation to Terms and Conditions

The Court may vary these Terms and Conditions at any time by updating them. Any variations will only apply to ticket purchases made after these Terms and Conditions have been updated.

2. Court Theatre Education Programmes

The Court Theatre runs drama programmes on a term-by-term basis and are designed to be sequential. We strongly recommend that students attend every class in order to understand and build on the content taught.

2.1. Drama programmes

The Court Theatre's drama programmes offer an opportunity for children and young people to develop performance and creative thinking skills in a fun environment.

- Drama 1: ages 7-9 years

- Drama 2: ages 10-12 years

- Drama 3: ages 13-15 years

- Drama 4: ages 16-18 years

- Adult Acting: Adult Learners

2.2. Improv Programmes

As the home of The Court Jesters, the improvisational masterminds behind Scared Scriptless we love to share the techniques of improvisation. All our programmes are taught by Jesters and are geared towards introducing participants to the skills and joys of improvisation.

- Junior Improv: ages 12-15 years

- Senior Improv: ages 15-18 years

-  Advanced Improv – Finding Connection & Truthful Drama: Adult Learners

- Spontaneity: Adult Learners

2.3. Holiday Intensive Programmes

Our school holiday intensives are great for children and young people that are really passionate about performing and want to immerse themselves in theatre-making during the school holidays.

- Junior Holiday Intensive: ages 8-11 years

- Senior Holiday Intensive: ages 12-15 years

2.4. Youth Programmes

The Court’s Youth Programmes provide training for young actors and crew aged 15-21. It provides an opportunity to develop potential and nurture live theatre skills through practical experience. Attendees of Youth Programmes are encouraged to develop a professional practice in order to enhance personal growth and build required live theatre skills in:

- Youth Company: ages 17-21 years

- Jesters Youth Company: ages 17-21 years

- Youth Crew: ages 15-21 years

3. Conditions of Enrolment and Attendance

3.1. Attendance to an Education programme is subject to The Court's Terms and/or the Terms and Conditions: for a specific venue or a specific programme.

3.2. Available spaces on Court Theatre Education programmes are strictly limited, and due to the popularity of our programmes, enrolment is confirmed when full and upfront payment of the term fees is received, or a payment instalment schedule has been agreed to. The Court cannot reserve places.

3.3. Please ensure that you enrol in the correct age group. This is for the benefit of all students.

3.4. At the time of enrolment, please advise staff if your child has any behavioural or social difficulties that may affect them, and possibly others, within the classroom. These could include anxiety, being socially awkward, physical aggressiveness and shyness.

3.5. The Court reserves the right to refuse or cancel the enrolment of any student who poses a disciplinary problem or disrupts other students. Although our Teaching Artists are qualified theatre practitioners, they are not qualified to manage students with behavioural disorders, special needs or students who are unwilling to participate in programme.

3.6. Students should arrive for their class within 10 minutes of the scheduled start time and should be picked up no later than 5 minutes after scheduled finish time.

3.7. If you arrive late to an Education Programme, you may not be admitted unless, at the discretion of The Court’s Teaching Artists.

3.8. Unless stated otherwise by the Teaching Artists, students are not permitted to use mobile phones during class time, and all phones should be switched to silent.

3.9. Food and Drink:

- Water in a secure bottle is acceptable at all times.

- Food is not to be consumed during term-time Education Programme.

- Students on Holiday Intensive Programmes are encouraged to bring a morning and/or an afternoon snack, and a packed lunch if enrolled in a full day session.

- Please advise The Court Theatre of any allergies and associated precautions and actions.

- We do not provide food or snacks during any programme.

3.10. Personal property: We cannot be held responsible for any personal property you or your child bring onto the premises, and we cannot be liable for any loss or damage to such property. For this reason, we recommend that students do not bring any valuables to class.

3.11. Unless stated otherwise by by the tutor, students are not permitted to take into the programme, or use, cameras or other photographic or recording equipment.

3.12. The Court Theatre cannot be held responsible for any lost or damaged artwork belonging to students. It is the responsibility of each student to collect their artwork at the end of each term, as any uncollected artwork may be removed or disposed of.

3.13. The Court Theatre cannot be held responsible for any damage to a student’s attire or personal property.

4. Medical Care

4.1. Basic first aid will be administered in the event of a medical emergency. The Court Theatre expects that the parent or guardian of a student to be contactable via their registered details for the duration of each class.

4.2. The Court Theatre will not administer medication to a student.

5. Gift Vouchers

Gift vouchers are available to purchase via The Court’s website, or via Box Office at The Court and whilst they are non-refundable, they remain valid for up to twelve months. Please note that purchasing a gift voucher does not guarantee a place in a Court Theatre Education Programme. Gift Vouchers cannot be exchanged for cash.

6. Reviewing work made outside of classes

6.1. Students may occasionally request their teacher to review work created at home, provided it is strictly related to the content of the class or homework recommended by the teacher.

6.2. Work that is independent of class content and completed outside of the class time may only be reviewed by appointment, and an additional fee will be charged.

6.3. Students who request a review of work are asked to keep in mind that they are requesting a professional assessment from a professional artist, who is under no obligation to offer encouragement or discouragement, and that it is inappropriate to interpret any remarks regarding their work as personal criticism.

7. trial classes

The Court Theatre do not offer trial classes for potential students, please phone 0800 333 100 or email communications@courttheatre.org.nz to discuss any programmes in further detail.

8. Booking

8.1. Rebooking for current students: As we highly value our current students, we will offer current students the opportunity to book for the upcoming term first keeping the same day and time.

8.2. Changing bookings for current students: If you wish to change to a different programme and/or time, please phone 0800 333 100 or email communications@courttheatre.org.nz. We will action change requests from Week 3 - Week 7 of the current term. From Week 8 we open up remaining spaces to new students.

8.3. Cancelling bookings for current students: If you wish to cancel your booking please let us know as soon as you can by phoning 0800 333 100 or emailing communications@courttheatre.org.nz.

8.4. Bookings for new students: If you wish to book a space in a programme or would like more information, please phone 0800 333 100 or email communications@courttheatre.org.nz. You will be placed on the waiting list and advised from Week 8 if a space becomes available.

9. Fees

9.1. Please contact The Court Theatre or visit The Court Education for current pricing.

9.2. Payment for programme fees can be made online, in person at The Court’s Box Office or over the phone. The enrolment is immediately confirmed upon payment. Please phone 0800 333 100 or email communications@courttheatre.org.nz for assistance if you experience technical difficulties while enrolling online.

10. Refunds, exchanges and Court Credits

When asking for a refund please be sympathetic to The Court’s situation as a not-for-profit, live theatre company. Please consider accepting an exchange or a Court Credit. You may wish to donate the value of your booking to The Court (you’ll receive a receipt for tax purposes for any donation of $5 or more).

10.1. If an Education Programme is cancelled, The Court will offer to refund, exchange or “Court Credit” the full value of the booking(s), including the booking fee.

10.2. If an Education Programme is rescheduled or significantly relocated (and you unable to attend the rescheduled or relocated programme), The Court will offer to refund, exchange or “Court Credit” the full value of the booking(s), including the booking fee.

10.3. If an Education Programme is postponed but no new date has been announced, The Court will offer to refund, exchange or “Court Credit” the full value of the booking(s), including the booking fee.

10.4. Refunds, exchanges or Court Credits as a result of a change in your personal circumstances, including missed classes, is at the sole discretion of The Court. If a class is missed and you notify The Court within 24 hours of the start-time of the booked programme, The Court may be able to offer a make-up class.

10.5. Where possible refunds will be processed to the credit card originally used for purchase. If the booking(s) was made using a non-credit card method then the name and bank account details of the purchaser is required for processing.

11. Variations to programmes

The Court reserves the right to add, withdraw, reschedule or substitute Education Tutors.

12. COVID-19 specific conditions of entry

12.1. All visitors to The Court aged from 12 and 3 months must have their vaccine passes scanned by Court Theatre staff as per the NZ Government Guidelines current at the time of the class.

12.2. If you have made a booking on behalf of a third party, you are responsible for knowing the contact details of all attendees in your group (including their full name, contact email and contact phone number). In the event you are contacted directly by the Ministry of Health for the purposes of contact tracing, you must make these details available to the Ministry of Health for that purpose.

12.3. If you have made a booking on behalf of a third party, you are responsible for forwarding all pre-programme information received from The Court and/or the programme’s venue to all attendees in your group. This information outlines The Courts’ and/or programme venue’s expectations of behaviour as it relates to Covid-19, eg MASK (wearing a mask), SCAN (using the NZ COVID Tracer app to scan in), PASS (present valid Covid Vaccination Pass).

12.4. It is The Court’s and/or programme venue’s responsibility to provide NZ COVID Tracer QR codes at points of entry, and around the venue.

12.5. Specific changes in programming due to Covid-19: In the event of a lock down the following applies to The Court’s Education Programmes:

Term Classes for Children aged 5-12 years: Students will continue their classes online at their regular class time.

Term Classes for aged 13+ years: Students will continue their classes online at their regular class time.

-  Holiday Intensive Programmes: In the event of a lock down during the school holiday programs, all students pre booked will receive a full credit towards future school holiday programs or online programs. These credits cannot be transferred to term classes.

13. Conditions of web-based bookings

13.1. By making a booking for an Education Programme on The Court’s website, you are agreeing to be bound by The Court’s Terms and Conditions of Sale – Education. Please read these Terms and Conditions carefully.

13.2. The Court assumes no responsibility for any error, omission, interruption, deletion, defect, delay in transmission or line failure.

13.3. Your use of the material on The Court website is at your sole risk.

13.4. The Court reserves the right to change the details on this website at any time.

13.5. If you choose not to be bound by The Court’s Ticketing Terms and Conditions of Sale – Education, please do not make a booking through this site.

12. Feedback

If you wish to raise any concerns or make comments, please email communication@courttheatre.org.nz. Discretion will be exercised.

13. Disclaimers

While we do everything possible to maintain a high standard of supervision in our classes to ensure the safety of students while they are on our premises, we cannot be responsible for the safety of students outside of classes. You acknowledge that to the extent permitted by law, we are not responsible for the safety of students outside their class time or outside our premises, which is why we ask that all students are collected immediately after their class.